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Product questions, order help, wholesale, or vet partnerships β€” our care team replies within 24 hours, every day of the week.

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Support hours

  • Monday – Friday9:00 AM – 6:00 PM PT
  • Saturday10:00 AM – 4:00 PM PT
  • SundayEmail only
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HQ Β· United States

2450 Pet Care Blvd, Suite 300
Los Angeles, CA 90045 Β· USA

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WHY REACH OUT

Care built for pet parents

Real humans, no bots

Every message is answered by our trained care team.

Vet-informed answers

Product guidance backed by veterinary consultation.

30-day guarantee

Not happy? We make it right β€” no questions asked.

Pet-first mindset

We treat every question like it's about our own pets.

QUICK QUESTIONS

Before you write us

How fast do you reply?

Under 24 hours, Monday through Sunday. Most messages are answered the same day.

Do you offer wholesale or clinic pricing?

Yes β€” email support@visavetpetcare.com with your business details for our partner catalog.

Can you recommend the right product for my pet?

Absolutely. Send us your pet's age, breed, and concern and we'll guide you.

Is my personal info safe?

Yes. We never sell your data and only use it to reply to your inquiry.

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