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Product questions, order help, wholesale, or vet partnerships β our care team replies within 24 hours, every day of the week.
< 24h reply Verified support 4.8/5 rated Proudly based in the USA
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Support hours
- Monday β Friday9:00 AM β 6:00 PM PT
- Saturday10:00 AM β 4:00 PM PT
- SundayEmail only
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HQ Β· United States
2450 Pet Care Blvd, Suite 300
Los Angeles, CA 90045 Β· USA
Ships across the USAVet-approved facilityISO 9001
WHY REACH OUT
Care built for pet parents
Real humans, no bots
Every message is answered by our trained care team.
Vet-informed answers
Product guidance backed by veterinary consultation.
30-day guarantee
Not happy? We make it right β no questions asked.
Pet-first mindset
We treat every question like it's about our own pets.
QUICK QUESTIONS
Before you write us
How fast do you reply?
Under 24 hours, Monday through Sunday. Most messages are answered the same day.
Do you offer wholesale or clinic pricing?
Yes β email support@visavetpetcare.com with your business details for our partner catalog.
Can you recommend the right product for my pet?
Absolutely. Send us your pet's age, breed, and concern and we'll guide you.
Is my personal info safe?
Yes. We never sell your data and only use it to reply to your inquiry.
READY WHEN YOU ARE
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