Every answer, in one calm place
Everything pet parents ask about VISAVET Pet Eye Ointment — safety, application, shipping, and our happy-pet guarantee.
17 questions · updated weekly by our care team
Find your answer faster
Product & Usage
How VISAVET works and how to apply it
Ingredients & Safety
What's inside and why it's safe
Shipping & Orders
Delivery times, tracking, and order help
Returns & Guarantee
Our happy-pet promise
Top questions this week
How much ointment per application?
A rice-grain-sized amount is plenty for most pets.
Works on puppies and kittens?
Yes — gentle enough for young pets when applied with care.
How is it packaged?
A 5g precision tube in a protective outer carton for safe shipping.
Is a prescription required?
No prescription is required for routine wellness use.
Same-day dispatch?
Orders placed before 2pm PT ship the same business day.
Money-back guarantee?
Yes — 30 days, no questions asked, on unopened products.
Application in 4 easy steps
A calm, gentle routine your pet will get used to in seconds.
Calm & Comfort
Gently hold your pet in a relaxed position. Speak softly.
Warm the Tube
Warm the tube in your hand for a few seconds for smooth flow.
Apply Gently
Place a rice-grain-sized amount near the affected area.
Reward
Praise your pet and offer a treat — building a happy habit.
Talk to a real pet-care human
Try VISAVET, risk-free for 30 days
Join 12,000+ pet parents who chose gentle, vet-formulated eye care.